Privacy Policy

This policy explains what we collect and why, in plain terms.

What we collect

• Contact information (email, name/company if provided)
• Shipping destination country (and address details provided to payment providers)
• Order and support ticket details you submit
• Operational logs (e.g., events for reliability and fraud prevention)

How we use data

• To process orders, procurement, shipping, and customer support
• To prevent fraud and resolve disputes (evidence, tracking, communications)
• To comply with legal obligations

Sharing

• Payment processors (e.g., Stripe) to complete payments
• Carriers and suppliers to procure and deliver items
• Email provider to send transactional messages

Data retention

We retain order/support records as needed for operations, accounting, and dispute handling.

Your choices

• You can contact support to request correction of incorrect information where applicable.

Related: Terms.